Dapple Grey Horse

$49.99

The rare Dapple Grey Horse is always a stand out, with their unique dappled coats and shiny manes & tails that turn white with age. Some famous Greys include legendary racehorses Native Dancer and Spectacular Bid, the famous show jumpers Milton, Gem Twist & Cedric, and the charming eventer Kiwi Avebury.

  • Patented hoof sole design that leaves horse prints!
  • Lightweight, fabric-lined construction is lighter and more breathable than rubber, reducing sweating.
  • Easy “click-on” tails that are detachable.
  • Kick plates on back for easy removal.
  • Comes with two insoles so you can remove one for continued use as your child’s feet grow.
  • Horse “ears” to help kids pull the boots on.

Returns & Exchanges:

 

 

NEW ITEMS If you purchased a pair of shoes through our web site and are not happy with your purchase, we will refund your order within 30 days of return receipt of the product.  All products must be returned to us in new condition, unworn, unused and in a fully re-salable condition with all original packaging. We ask that you take care of returned products. If the goods have been used, they will be returned to you, and no credit will be issued. Please ensure that your return package is packed and sealed securely. A re-stocking fee of $3.00 will be applied.  Shipping fees are non-refundable.  

DEFECTIVE ITEMS

We aim to provide our customers with products of the highest standard and quality. However, if you have received an item with a defect, please contact our Customer Service team at 866-736-8023, so that they can guide you through the returns process and help resolve your problem as swiftly as possible. Please note, we may ask you for a photo showing the defect/fault, which will speed up the returns process for you. All returns for defective products will be examined once they have been received by us and we will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days after the day we confirmed to you via e-mail that you were entitled to a refund for the defective item and it has been returned.

EXCHANGES

There is no universal size guide as every model or make is different, and no one foot is the same. Please refer to the sizing chart page at the bottom of www.HOOFiTZ.com. If the shoes you have purchased just don’t fit you perfectly, an exchange to the correct size won’t be a problem. Simply return your incorrect sized shoes to us unworn, in its original condition including original shoe box within 30 days of date of purchase.

All returned items must be unused, unworn, in new condition and in original packaging.  To expedite your return, please include the original packing slip included with your order.  Returns without a packing slip can be delayed or may remain unprocessed.  Please note that all Products are returned to HOOFiTZ® at your own risk, as HOOFiTZ® is not responsible for lost or damaged packages.

To return for a refund, simply:
1. Pack up your unworn boots into its original boot box.
2. Place the boot box with the unworn boots into another carton.
3. Clearly label the carton with our return address.
4. Clearly mark the external carton with your order number to ensure prompt processing of your return.
5. Drop the carton off at your nearest post office for collection. Please make sure that you get a 'proof of posting' certificate or tracking information from your Fed-Ex drop off or USPS when returning.

Returns may take up to 3-5 business days to reach our warehouse. Once we have received the return, your refund will be processed in 2-4 business days. Refunds are always processed and credited to the original method of payment at the time of purchase (Credit Card). Please also allow an ample amount of time for your financial institution to process the funds back into your account.

A refund will not be processed if the goods returned do not comply with our Returns Policy.

Mail returns to:

HOOFiTZ, LLC

BIBO Website Returns

6345 South Seminole Trail

Madison, VA 22727


Boots not purchased directly from HOOFiTZ® must be returned or exchanged through the retailer product was purchased from.  The retailer you purchased our products through accepts responsibilities of any warranty for quality, and will process any returns or exchanges per their company policy.

If you experience any defects with the product beyond normal wear and tear, please contact customer service at 866-736-8023

 

FOOTWEAR SIZING GUIDE

 

The size chart below provides a guide of the most commonly used size ranges.  Please be aware that although accurate, this is a guide only.

HOOFiTZ® footwear comes in whole sizes only. If you are in between sizes, purchase next whole size up. Children’s boots come with two insoles (one shaped and one flat), to offer the value added of removing one of the inserts when the child’s foot grows. This should allow the boot to have longer wearing time for the child.

Please be sure to order the correct size. If you have particular requirements or would like specific fitting advice, please contact customer service at 866-736-8023, or email info@hoofitz.com or sales@hoofitz.com.

All our boots are made individually, so each has it's own design that matches the other foot, but is not exact: Each boot is unique in it's own way, just like a real horse!  

CHILDRENS FOOTWEAR SIZES

UK

EU

US

AGE

8

25

9

3.5y-4y

9

27

10

4.5y

10

28

11

5y

11

30

12

5.5y

12

31

13

6y

13

32

1

7y

1

33

2

7.5y

2

34

3

8y

 

WOMENS SHOE SIZES

UK 

4

5

6

7

8

EURO 

37

38

39

40/41

42

US 

6

7

8

9

10

 

The women's boots have an average size calf. For example, the women's size 8 calf measurement in inches just below the back cut-out of the boot is 14.75-15". If you have a wider calf, please contact the customer service at info@hoofitz.com or sales@hoofitz.com to see if the boots will fit your size.

 

Thank you and Giddy Up!

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